Social Media Monitor

Hone in on what matters amidst the chatter

With the proliferation of social media tools, the problem of content production has been turned on its head. Content production and publishing has been democratized. But you already know that. Anyone with a browser and Internet connection is saying something, including opinions about your brand. Some of what’s said, good or bad, is information that is useful to you only if you can find an easy way to cut through the noise. Ideally, listen for the community activity that matters and get a clear idea about where and when it is said. Even better, participate and learn from these conversations. Best, leverage the collective wealth of this learning and redistribute appropriately in a portable, consumable format for maximum benefit.

Imagine users advocating your product on a third-party site or an open community forum, the thread of which shows up in a dashboard everyday. Imagine being able to respond to this thread or packaging it into a nugget to be distributed to your sales team so that they can leverage this to nurture their existing leads. Or, for relevant conversations to be sent to your static products site per your settings.

The Social Media Monitor offered by the bHive Buzz product helps you make this a reality. Contact us today!

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